Privacy policy
This policy explains how Multus Biotechnology Ltd ("Multus", "we", "us") collects, uses and protects personal data when you use our website at multus.bio.
Who we are
Multus Biotechnology Ltd is a UK company developing cell culture media technologies, including the MediOP™ platform. Our registered office is in London, United Kingdom. For data questions, email info@multus.bio.
What we collect
We may collect:
- Contact details — name, email address, organisation and message content when you get in touch.
- Technical data — IP address, browser type, device information and pages visited, collected through cookies and standard server logs.
- Usage data — how you interact with the site, so we can improve content and performance.
How we use it
We use personal data to:
- Respond to enquiries and manage our relationship with you.
- Operate, secure and improve the website.
- Comply with legal obligations.
Legal basis
We process data on the basis of legitimate interest, contract performance or consent, depending on the context. Where consent is required, we ask for it clearly and you can withdraw it at any time.
Sharing and storage
We do not sell personal data. We share it only with trusted service providers who help us run the site and communicate with you, and only under strict confidentiality and security obligations.
Your rights
You have the right to access, correct, delete or restrict processing of your personal data, and to object to processing or request portability. To exercise these rights, contact us at info@multus.bio.
Retention
We keep personal data only as long as necessary for the purposes described above, or as required by law.
Changes
We may update this policy from time to time. The latest version will always be posted here with the effective date.
Last updated: 31 August 2026.